Shipping policy

Shipping Policy

At Canvas by Diamonds, every kit is made to order, so each one is produced specifically for you before it ships.

Processing and shipping times

Delivery takes 7–12 business days from the date of your order, for both standard and custom kits. Business days are Monday through Friday, excluding holidays. You'll receive a tracking number by email as soon as your order is on its way.

Shipping rates

United States: Flat rate of $5.95 per order. During our Black Friday sale, shipping is free on orders with 3 or more kits.

International: We ship to most countries worldwide. Flat rate of $10 per order. During our Black Friday sale, shipping is free on orders with 3 or more kits.

Tracking your order

Once your order ships, we'll email you a tracking link so you can follow your package to your door. If you have an account, you can also view tracking in your order history.

Lost or delayed packages

The shipping times above are our best estimate, not a guarantee, and once a package leaves us it's in the carrier's hands. If your tracking shows no movement or your order hasn't arrived in a reasonable window, contact us at support@canvasbydiamonds.com and we'll help track it down.

Questions?

Email us anytime at support@canvasbydiamonds.com and we'll be glad to help.